Nurses’experiences of perceived support and their contributing factors: A qualitative content analysis

Abstract

Background: Following professional standards is the main concern of all managers in organizations. The functions of nurses are essential for both productivity and improving health organizations. In human resources management, supporting nursing profession is of ultimate importance. However, nurses’ experiences of perceived support, which are affected by various factors in workplace, have not been clearly explained yet. Thus, this study aimed to explain nurses’ experiences of perceived support and their contributing factors.

Materials and Methods: This study is a qualitative research in which 12 nurses were selected through purposive sampling among nurses in university hospitals affiliated to University of Medical Sciences, Urmia, Iran, during 2011-2012. Data collection was conducted through deep interviews with semi‑structural questions. All interviews were first recorded and then transcribed. Finally, data were analyzed through conventional content analysis.

Results: The four main themes indicated that nurses experienced their workplace as non‑supportive. Themes such as poor organizational climate, low social dignity, poor work conditions, and managers’ ignorance to individual and professional values were considered as inhibitory factors to support.

Conclusion: Nursing managers can promote nurses’ positive support perceptions through recognizing inhibitory factors and applying fair solutions and take benefits of their positive consequences including high efficacy, self‑esteem, and organizational commitment to promote the quality of care.

Key words: Clinical nurse, hospital, inhibitory perceived support, Iran, perceived support, qualitative research