Nurse Managers' experiences as an agent for change

Abstract

Background: Working in managerial posts, nurses need to know the management concepts and skills such as change
management. This knowledge can improve the quality of patients care. This research was a study on the change concept
by describing the nursing managers' experiences as an agent for change.
Methods: It was a qualitative research based on phenomenology. Data were collected from matron nurse managers working
in the hospitals of the Isfahan University of Medical Sciences. Sampling method was purposive and continued until
data saturation. The number of participants was 13. Data were collected by open interviews and the analysis of data was
based on the Colaizzi's method.
Results: The findings consist of 220 concepts classified in five main concepts including prospect, outcome, variables,
stimulator, and acceptation.
Conclusion: The findings showed that most nurse managers have some experiences of change state as a change agent.
Since hospitals and health centers are in direct contact with people of all social groups and their activities benefit the
public, nurses should pay more attention to health care development and change.
Key words: Change, nurse managers, experience